Jess Kotter Scales Agency To 25k A Month In 6 Weeks With UpHex
Jess Kotter and her partner Ken run a digital marketing agency that helps their clients grow their businesses. As their agency grew, they faced the challenge of scaling their operations while keeping costs under control. The traditional agency model of hiring additional staff for each new client was not sustainable, leading them to search for a more efficient solution. Ultimately, they found UpHex, which provided them with the tools and automation they needed to scale their business without significantly increasing their costs.
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From Recruitment To Agency Success
Jess Kotter, based in Wales, UK, transitioned from a career in recruitment to becoming a successful agency owner. With over five years of experience in the agency space and a business partner with over 15 years of expertise, Jess’s core strengths lie in operations, systems, and scaling businesses. She and her partner manage four agencies and are involved in launching two more, demonstrating their commitment to growth and efficiency in the digital marketing industry.
25k Monthly Recurring Revenue In Just 6 Weeks
Using UpHex, Jess and Ken’s agency achieved remarkable growth, reaching 25k a month in monthly recurring revenue (MRR) within just six weeks of implementing the UpHex system. This success can be attributed to the scalability and efficiency of UpHex, which allowed them to offer a lower-cost service to clients while still maintaining profitability.
Reduced Hiring & Staffing Costs
UpHex has enabled Jess and Ken to streamline their operations and reduce hiring and staffing costs. The platform’s automation and ease of use have eliminated the need for a large team of ads managers and account managers, allowing them to focus on delivering excellent customer service and growing their business.
Simple & Efficient Sales Process
UpHex has simplified and made Jess and Ken’s sales process more efficient. The platform’s intuitive interface and ease of use have allowed them to shorten sales calls and quickly demonstrate the value of their services to potential clients, resulting in a higher conversion rate.
How Jess Scaled Her Agency With UpHex
”It became just like our no-brainer offer almost...it just allowed things to scale a lot nicer. We weren't having to hire at the volume that new clients were coming in...It definitely was a lot easier to scale than the full service side.
Jess KotterAgency Owner
Identified Bottlenecks
Jess began by identifying bottlenecks in their agency’s workflow, such as the need for excessive hiring as they took on new clients and the time-consuming process of managing a full-service agency model.
Implemented UpHex
They adopted UpHex as a solution, leveraging its automation and scalability to offer a more efficient and cost-effective service to their clients.
Prioritized Client Success
Jess and Ken focused on providing excellent client service and building strong relationships with their clients, understanding that client retention is crucial for sustainable growth.
The Future With UpHex
With UpHex as a core part of their agency’s toolkit, Jess and Ken are optimistic about the future and excited about the possibilities for continued growth and success. They envision several key benefits that UpHex will provide as they move forward:
Increased Profitability
By maintaining a lean agency structure and automating tasks, they anticipate increased profitability, allowing them to reinvest in the business or enjoy greater financial freedom.
Enhanced Efficiency
They believe that UpHex will further streamline their operations, allowing them to handle more clients without sacrificing quality or increasing workload.
Improved Work-Life Balance
With increased efficiency and profitability, Jess and Ken hope to achieve a better work-life balance, allowing them to enjoy more time and freedom outside of their agency work.
Scale Your Agency With UpHex
Like Jess, you too can experience the transformative power of UpHex for your agency. Our platform offers the tools and automation you need to streamline your operations, reduce costs, and achieve sustainable growth.